• Always in stock

  • Easy Ordering & Returns

  • Open 7 days a week

FAQs

Ordering

What payment methods do you accept?

We accept major credit and debit cards. Visa, Mastercard, American Express, Discover, debit cards.

Can I cancel or change my order?

Orders move into processing quickly, so changes or cancellations may not be possible once an order has been submitted. Please carefully review your items, sizes, quantities, shipping address, and payment information before completing checkout. Call customer service for additional assistance - (844) 814-1154

How do I choose the correct apparel size?

Sizing information is provided on applicable product pages. Because fits can vary by garment and manufacturer, we recommend reviewing the size information before ordering. Note that unless otherwise noted, apparel is in unisex sizing based on more of a mens fit.

Will sold-out merchandise be restocked?

Yes. All items in our catalog will be replenished. If an item is out of stock and estimated re-stock date will be listed. Contact Customer Service with any questions.

Can I place a bulk or custom merchandise order?

For larger quantities, events, team programs, or custom merchandise, contact our Customer Service team. We’ll help you explore product options, quantities, decoration, pricing, and delivery requirements.

Shipping

Do you ship internationally

We currently ship within the United States, including Alaska and Hawaii, as well as Puerto Rico and the U.S. Virgin Islands. International shipping is not currently offered. 

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Do you offer expedited shipping?

Expedited shipping options may be available during checkout. Available services and pricing will depend on the destination and the items in your order.

How do I track my order?

Once your order ships, we’ll send a confirmation email containing your tracking information. You can also sign in to your account and visit Order History to check your order status.

Can I ship items to multiple addresses?

Each order can be shipped to one address. To send merchandise to multiple locations, please place a separate order for each shipping address.  

Returns and Refunds

What is your return policy?

Eligible merchandise may be returned within 30 days. Items must be unworn, unused, and in their original condition. Shipping and handling charges are non-refundable, and certain products may be final sale or otherwise ineligible for return. Custom orders are non-refundable.

How do I return a product?

Contact customer service for return options. Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused. Custom projects cannot be returned. 

How do I used a promo code?

Enter your promotional code in the designated Promo Code field during checkout and select Apply. If the code does not work, check that it has not expired and that the items in your cart qualify for the promotion.

Are custom-requested items returnable?

Customized merchandise—including items such as custom apparel or custom requested items should be considered final sale unless the item arrives defective or there was an error with your order.  

What if I receive a damaged defective or incorrect item?

Please contact Customer Service as soon as possible and provide your order number, a description of the issue, and photos of the merchandise when applicable. We’ll work with you to make it right.

Customer Service

Who do I contact if I need help?

Our Customer Service team is here to help with products, ordering, shipping, returns, and account questions. info@attdealerstore.com  (844) 814-1154  Monday to Friday 8am-5pm.

What are customer service hours?

Monday to Friday, 8am to 5pm by phone, or email info@attdealerstore.com at any time.

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